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Quality Control Systems Managers
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
Also Known As:
Product Quality Director
Quality Assurance Director (QA Director)
Quality Assurance Manager (QA Manager)
Quality Control Manager (QC Manager)
Quality Control Supervisor (QC Supervisor)
Quality Director
Quality Manager
Quality Systems Director
Quality and Food Safety Manager
Quality and Process Improvement Manager
Wages
Annual wages for Quality Control Systems Managers in United States
Job Outlook
Below Average
New job opportunities are less likely in the future
United States
2034 Projected Employment
246,500
2% Change From 2024
Explore Quality Control Systems Managers video
Tasks you might complete in a day.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Document testing procedures, methodologies, or criteria.
- Confer with marketing and sales departments to define client requirements and expectations.
- Generate and maintain quality control operating budgets.
- Direct product testing activities throughout production cycles.
- Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
- Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
- Coordinate the selection and implementation of quality control equipment, such as inspection gauges.
- Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
- Create and implement inspection and testing criteria or procedures.
- Instruct staff in quality control and analytical procedures.
- Identify quality problems or areas for improvement and recommend solutions.
- Analyze quality control test results and provide feedback and interpretation to production management or staff.
- Participate in the development of product specifications.
- Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
- Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
- Collect and analyze production samples to evaluate quality.
- Direct the tracking of defects, test results, or other regularly reported quality control data.
- Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
- Evaluate new testing and sampling methodologies or technologies to determine usefulness.
- Create and implement inspection and testing criteria or procedures.
- Review quality documentation necessary for regulatory submissions and inspections.
- Stop production if serious product defects are present.
- Review and approve quality plans submitted by contractors.
- Monitor development of new products to help identify possible problems for mass production.
- Review and update standard operating procedures or quality assurance manuals.
- Monitor performance of quality control systems to ensure effectiveness and efficiency.
- Stop production if serious product defects are present.
- Identify quality problems or areas for improvement and recommend solutions.
- Audit and inspect subcontractor facilities including external laboratories.
Subject areas you may need to master.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Strengths you may need in this role.
- Writing - Writing things for co-workers or customers.
- Social Perceptiveness - Understanding people's reactions.
- Science - Using scientific rules and strategies to solve problems.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Active Learning - Figuring out how to use new ideas or things.
- Operation and Control - Using equipment or systems.
- Management of Material Resources - Managing equipment and materials.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Quality Control Analysis - Testing how well a product or service works.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Coordination - Changing what is done based on other people's actions.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Repairing - Repairing machines or systems using the right tools.
- Negotiation - Bringing people together to solve differences.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Technology Design - Making equipment and technology useful for customers.
- Programming - Writing computer programs.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Service Orientation - Looking for ways to help people.
- Speaking - Talking to others.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Time Management - Managing your time and the time of other people.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Instructing - Teaching people how to do something.
- Reading Comprehension - Reading work-related information.
- Mathematics - Using math to solve problems.
- Persuasion - Talking people into changing their minds or their behavior.
- Speech Recognition - Recognizing spoken words.
- Oral Comprehension - Listening and understanding what people say.
- Near Vision - Seeing details up close.
- Speed of Closure - Quickly knowing what you are looking at.
- Manual Dexterity - Holding or moving items with your hands.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Far Vision - Seeing details that are far away.
- Memorization - Remembering words, numbers, pictures, or steps.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Deductive Reasoning - Using rules to solve problems.
- Flexibility of Closure - Seeing hidden patterns.
- Information Ordering - Ordering or arranging things.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Sound Localization - Noticing the direction that a sound came from.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Written Comprehension - Reading and understanding what is written.
- Category Flexibility - Grouping things in different ways.
- Trunk Strength - Using your lower back and stomach.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Time Sharing - Doing two or more things at the same time.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Hearing Sensitivity - Telling the difference between sounds.
- Written Expression - Communicating by writing.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Stamina - Exercising for a long time without getting out of breath.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Speech Clarity - Speaking clearly.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Night Vision - Seeing at night or under low light.
- Originality - Creating new and original ideas.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Problem Sensitivity - Noticing when problems happen.
- Spatial Orientation - Knowing where things are around you.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Oral Expression - Communicating by speaking.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Visualization - Imagining how something will look after it is moved around or changed.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Fluency of Ideas - Coming up with lots of ideas.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Selective Attention - Paying attention to something without being distracted.
- Finger Dexterity - Putting together small parts with your fingers.
- Static Strength - Lifting, pushing, pulling, or carrying.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")